Privacy Policy

1. General information

This Privacy Policy explains how DelvessiangrandStay handles personal information provided through delvessiangrandstay.com. The website supports resort information and guest enquiries; it does not provide online gambling accounts or online wagering.

2. Information we may collect

• Contact details you choose to provide, such as your name and email address.
• Information included in enquiry messages or reservation-related correspondence.
• Basic technical information generated by your browser or server logs, such as device type, browser type and approximate request time.

3. How information is used

• To respond to guest enquiries and requested information.
• To support website security, troubleshooting and service continuity.
• To maintain records where reasonably necessary for legitimate business administration.

4. Legal bases and New Zealand privacy principles

Personal information is handled for legitimate business purposes, to respond to requests you initiate, and where required by applicable New Zealand law. DelvessiangrandStay aims to handle personal information consistently with the Privacy Act 2020 and relevant Information Privacy Principles.

5. Cookies

The website may use necessary browser storage for core functionality and preference handling. See the Cookie Policy for more detail. Optional analytics should only be enabled if such services are actually implemented and appropriately disclosed.

6. Analytics

No third-party analytics service is claimed in this policy unless one is actually added to the website code. If analytics is introduced later, this policy and the Cookie Policy should be updated before collection begins.

7. Sharing with third parties

Information may be shared with service providers only where reasonably necessary to deliver requested services, operate the website, comply with law or protect legitimate rights. Personal information is not described here as being sold to advertisers.

8. Retention and security

Information is kept only for as long as reasonably needed for the purpose for which it was collected or to meet legal and administrative obligations. Reasonable organisational and technical safeguards should be used to reduce the risk of unauthorised access, loss or misuse.

9. Your rights

Under applicable New Zealand privacy law, individuals may have rights to request access to personal information and ask for correction of inaccurate information. Requests can be sent to the contact email below.

10. International processing

If a service provider processes information outside New Zealand, appropriate safeguards and contractual controls should be considered before that processing occurs.

11. Children and age restrictions

This resort website is directed to adults and general travellers. Casino areas are restricted to guests aged 18 and over. The website is not intended to knowingly collect personal information from children for gambling-related purposes.

12. Changes to this policy

This policy may be updated when website features, business practices or legal requirements change. The version published on this page is the current website version.

13. Contact

Privacy enquiries: info@delvessiangrandstay.com. Registered office: The Terrace, Wellington 6011, New Zealand. Phone: +64 4 555 0148.